Understanding Customer Clunking And Clicking Complaints

Understanding Customer Clunking And Clicking Complaints

Can Your Techs Diagnose and Repair Modern Axle Complaints?

In this episode of Shop Owner Solutions, Doug Kaufman, editor of Shop Owner Magazine, interviews Miguel Cornejo, product manager for TrakMotive. They discuss the common causes of axle failure, such as road conditions, vehicle modifications, and improper installation. They also emphasize the importance of regular maintenance and inspection to prevent axle failure.

Cornejo explains TrakMotive’s comprehensive range of product lines to cater to different vehicle applications. The XTT line is designed for lifted vehicles and offers increased articulation and durability. The HDX line provides an upgraded OE replacement axle, while the Monobloc line offers a one-piece design for specific applications.

They also discuss the symptoms of axle failure, such as clunking, popping, and vibrations. Cornejo recommends inspecting the axle for torn boots, grease slinging, and damaged clips before installation. He also emphasizes the importance of following proper installation procedures, including torque specifications and avoiding the use of impact tools.

Cornejo advises installers to use the VIN decoder on the TrakMotive website to ensure the correct axle is selected for each vehicle. In addition, he highlights other resources available on the TrakMotive website, including tech bulletins, installation tips and ways to contact the technical team. He encourages installers to reach out to his tech support team for assistance with any questions or issues.

Overall, the episode provides valuable insights into the complexities of diagnosing and repairing CV axle and drive shaft complaints.

This episode of Shop Owner Solutions is sponsored by TrakMotive, a leading global manufacturer of new CV axles, ATV and UTV CV axles, drive shafts and window regulators for automotive and light duty truck applications with a continued focus on meeting or exceeding OE specifications on every product.

For more information, visit trakmotive.com.

You May Also Like

Finding The Techs You Want, Keeping The Ones You Need

Keeping the great employees you have is just as important as finding new ones.

In Part One of this two-part conversation about the who and how of hiring, Roy Niemi of A and D Auto and Body Repair explained what goes into finding great employees in this environment. That's critical, but even more important? Keeping the great ones you already have.

In Part Two of this special Shop Owner Solutions interview, Roy Niemi, owner of A and D Auto and Body Repair in Haslett, MI, discusses his methods for hiring and retaining great employees in the automotive industry. He emphasizes the importance of looking for specific traits and attributes in potential hires, such as confidence, good character, and motivation.

How Great Employees Help Maximize Shop Professionalism

Roy Niemi explains that solid hiring can be complicated. Sponsored by AP Emissions.

How AI Can Help Cameras Overcome Vehicle Vision Problems

Statistically, autonomous driving systems are already better than human drivers.

Exhausting The Possibilities of What Killed The Cat

A catalytic converter may seem simple – but how does it do what it does and what happens when it doesn’t?

EVs Are Coming – Is Your Shop Ready For The Wave?

Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.

Other Posts

Our Future May Not Be What We Were Promised

The automotive industry’s future is likely to be better and more exciting.

EVs Are Coming – Is Your Shop Ready For The Wave?

Address safety and training challenges before they’re a problem.

New Shop Squad Podcast Addresses Techs’ Top Questions

Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.

Best Business Practices For Shop Owners

Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.